Shipping & Returns

Shipping:   

Three ways to avoid delivery charges:

1)  Pick up at our Store or Mill – We like it when you drop in to say "Hi"! And, you will get a chance to sample our more than 200 different spices, herbs, and blends, if you pick up at the store. When checking out, check the box for “in-store pickup”, and in the corresponding text box, let us know if you will be picking up at our Tiburon Store or our Novato Mill.  Address and hours:

Local Spicery Store: Historic Ark Row, 80 Main Street, Tiburon, CA 94920

Phone:  (415) 435-1100

Hours:  Daily 11AM - 6PM

 

Local Spicery Mill:  372 Bel Marin Keys Blvd., Suite G, Novato, CA 94949

Phone:  (415) 382-MILL (6455)

Hours:  Call or e-mail to make arrangements.

 

2)  Pick up at a Farmers Market – If a Tiburon or Novato pickup is not convenient for you, perhaps we could bring it to the farmers market. To qualify, when checking out, simply check the box for “in-store pickup”, and in the corresponding text box, tell us you'd like to pick it up at the San Rafael Civic Center Farmers Market on Sunday.  For details on market hours and location, click here

3)  Spend a bundle – Any purchase totaling more than $65 qualifies for free shipping anywhere in the Continental United States.

Don’t qualify? We ship anywhere in the Continental United States for a flate rate of $10.00.  Anywhere, any quantity.  We will determine the most economical way to ship based on the product ordered. Most shipments arrive within 2 to 3 days; however, standard delivery may take up to 7 business days. Please call or e-mail us to make arrangements for over-night or two-day delivery.

Notes

Shipping: The price Local Spicery pays for shipping is based on the weight of your purchase and your location. Instead of surprising you with shipping charges when you check out, we simply charge a flat rate, which is intented to help cover our expenses. 

Satisfaction Guarantee:  Local Spicery offers a full-satisfaction guarantee based on our commitment to offering the highest quality and freshest products available. If you are unhappy with your purchase for any reason, please contact us so that we may rectify the issue. 

Contact Information:

Local Spicery Telephone:  Tiburon Store (415) 435-1100; Novato Mill (415) 382-6455, (415) 382-MILL

Local Spicery e-mail:  customerservice@localspicery.com